Overview

Modern automation isn’t just about logic it’s about understanding emotion. That’s where Nexvia CoreAI, Karvexia’s proprietary AI engine, stepped in to help Verido, a Bengaluru-based HR tech startup building tools for talent assessment and remote onboarding.

Verido was struggling to humanize digital interactions. Candidate feedback felt cold, automated chats lacked empathy, and their system couldn't detect tone or sentiment during interviews.

Karvexia’s AI team worked closely with Verido to implement empathy recognition modules, build emotional response mapping, and deploy Nexvia CoreAI across their communication pipeline.

Challenges

Flat, robotic candidate communication

High dropout rates during interviews

No AI-driven feedback or sentiment detection

Lack of real-time emotion analysis

Solutions by Nexvia CoreAI

Emotion Detection Layer:Tone, sentiment, and expression-based inputs in interview chats

Natural Language AI Engine:Adaptive response system with contextual understanding

Human Feedback Loop:Continuous learning from real HR feedback

Dashboard Integration:For recruiters to view emotional engagement heatmaps

Results(within 60 days)

✅ 38% drop in candidate churn during onboarding

✅ 2x increase in positive feedback from interviewees

✅ Real-time emotion tagging for every chat

✅ Recruiter satisfaction score improved by 53%

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